How to submit a complaint
Last updated: October 25, 2025
If you are dissatisfied with any part of our service, we encourage you to contact us so we can put things right.
Our Complaint Process
We review all complaints promptly, acknowledge receipt within 2 business days and aim to provide a full response within 10 working days.
How to Submit a Complaint
You can raise a complaint by email, phone or post using the contact details below. Please include as much information as possible so we can investigate effectively.
Contact Us
To raise a complaint or follow up on an existing one:
Email: info@goldenmc.co.uk
Tel mobile: +44 7880 000261
Tel landline: +44 20 8144 1466
Address: Golden Management Consultancy, 30 Churchill Place, London E14 5RE, United Kingdom
